Orders are shipped by Australia Post except items in excess of 105cm in length, which must be shipped by courier. Deliveries by courier require a street delivery address (these cannot be shipped to a PO Box). Delivery times are typically 1-3 days to major centres or 4-7+ days to rural areas and central/western states. Unless out of stock (as indicated on our site), we endeavour to ship all orders received before 1pm on that business day.
For most products we offer fixed freight rates Australia-wide, based on order value as follows:
- Order value $1-$100: Freight charge $10
- Order value $101-$200: Freight charge $14
- Order value $201+: Freight charge $17
For products such as tree guards, bamboo stakes, hardwood stakes and trays, freight surcharges apply due to the volume/weight of the items. These surcharges are indicated in the product description and calculate automatically when you checkout.