Orders are shipped by Australia Post except items in excess of 105cm in length, which must be shipped by courier. Deliveries by courier require a street delivery address (these cannot be shipped to a PO Box). Delivery times are typically 1-3 days to major centres or 4-7+ days to rural areas and central/western states. Unless out of stock (as indicated on our site), we endeavour to ship all orders received before 1pm on that business day.
For most products we offer fixed freight rates Australia-wide, based on order value as follows:
- Order value $1-$100: Freight charge $10
- Order value $101-$200: Freight charge $14
- Order value $201+: Freight charge $17
The exceptions to our fixed rate shipping are:
- items over 105cm in length
- heavy/bulky items such as tree guards, bamboo stakes, hardwood stakes and trays
For theses items a freight surcharge is applicable, which is noted in the item description. These surcharges are in addition to the base freight rates noted above. The total freight cost is calculated automatically at the checkout.